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Thursday, February 22, 2024

Significant Mobile Carrier Outages Cause Service Disruptions, Spark Emergency Worries

Some customers of major mobile carriers experienced disruptions in their service, particularly AT&T, Verizon, and T-Mobile, though AT&T appeared to be the most affected. Thousands of AT&T users reported outages, with the numbers fluctuating throughout the morning, peaking just before 8 a.m. ET. T-Mobile and Verizon also reported smaller numbers of outages.
The cause of the disruption wasn't immediately clear.AT&T acknowledged the issue and assured customers that they were working urgently to restore service, recommending the use of Wi-Fi calling in the meantime. Verizon stated that their network was not directly impacted but acknowledged issues for customers trying to connect to other carriers affected by the outage. T-Mobile insisted that their network was operating normally and suggested that the reported outages on Downdetector might be due to customers trying to reach users on other networks.
The outages raised concerns, particularly regarding the ability to call emergency services. Several emergency departments, including those in San Francisco, Chicago, Virginia, and North Carolina, issued alerts acknowledging the problem and advising affected customers to use alternate means of contacting 911 if necessary. Officials in various cities, such as Atlanta, stated they were aware of the situation and working to address it. Atlanta's mayor assured residents that their e-911 system was functioning, although some AT&T customers reported being in "SOS mode."
.Early Thursday morning, clients of principal cellular vendors, which include AT&T, Verizon, and T-cellular, encountered provider disruptions, with AT&T being the toughest hit. Reviews from customers indicated over 32,000 outages round 4 a.M. ET, which elevated to more than 71,000 by means of just earlier than eight a.M. ET. At the same time as T-mobile and Verizon also experienced outages, their numbers were comparatively smaller. AT&T recounted the difficulty, declaring they had been operating urgently to repair provider and recommending the usage of wi-fi calling as a brief answer. Verizon clarified that their network changed into not directly affected but stated problems for his or her clients trying to connect with different providers experiencing the outage. T-mobile maintained that their network turned into operating commonly and cautioned that the pronounced outages would possibly stem from customers looking to reach customers on different networks. The disruption raised worries approximately accessing emergency services. Several emergency departments, inclusive of the ones in San Francisco, Chicago, Virginia, and North Carolina, issued indicators acknowledging the difficulty and advising affected customers on opportunity methods to attain 911 if wished. Officers in diverse cities, along with Atlanta's mayor, assured citizens they have been aware of the state of affairs and working on resolving it. Notwithstanding the disruptions, Atlanta's e-911 machine remained functional, although some AT&T customers mentioned being in "SOS mode." As the situation keeps to unfold

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